There is no one defined way to become a Business Analyst. Often the Business Analyst has a technical background, whether having worked as a programmer or engineer, or completing a Computer Science degree. Others may move into a BA role from a business role - their status as a Subject Matter Expert and their analytical skills make them suitable for the role. Business analysts often grow further into other roles as Project manager or consultant.
A Business Analyst does not always work in IT-related projects, as Business Analyst skills are often required in marketing and financial roles as well.
Business Analyst's work in different industries such as Finance, Banking, Insurance, Telco, Utilities, Entertainment, Internet and others. It is common that BAs switch between industries. The Business Domain subject areas BAs may work in include workflow, billing, mediation, provisioning and customer relationship management. The Telco industry has mapped these functional areas in their eTOM (Telecommunications Operational Map) model.
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